Black Friday pricing ends at 11:59 PM PT on 12/1 or while supplies last.

We normally process orders within 3 business days. This may change due to high volume ordering during holidays. Regular Shipping normally will take 5- 7 business days depending on shipping address. Express 2 - 3 Day delivery may be purchased at checkout. (This can expedite your order processing time as well)/

Unless noted, Black Friday prices cannot be combined with other codes. Gift cards always work at full value.

Damaged or Defective Items: Should you receive a damaged/defective item, please take a photo of the item which clearly displays the damage and email the photo to our Customer Service Team at support@lurellacosmetics.com along with your Order Number and a full description of the damaged item within 2 days of delivery. Once we received your email and assess the damage, we will be in contact with you to determine the needed outcome. Incorrect, or Missing Items: Upon receiving your order please thoroughly check the delivered items. Should you receive an item that is incorrect, or you believe that you are missing an item, please email our Customer Service Team at support@lurellacosmetics.com within 2 days of delivery. Include a photo and description of the issue along with your Order Number to ensure a speedy resolution. -No exchanges on Mystery Boxes, Influencer Fave Boxes. - Note: We are unable to make changes to orders that have been processed in our system. To ensure that your package is properly delivered, make sure that your address is entered correctly and includes all relevant information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) are critical to ensuring delivery. We will not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect at the time of purchase.